Barbershop chain
Raised repeat-visit conversion by 23%
+15% average ticket through upsell control
A chain of 210 barbershops
10,000+ calls analyzed per month
ROI
> 360%
Speech analytics
AI reviews 100% of conversationswith no manual listening
Monitors every conversation across phone, messengers, chats and offline, scores it by your methodology and shows where your team is losing money.
Total control over every conversation in your company
1Listens
Every call and chat
Phone, chats, messengers and live showroom conversations — all in one place.
Phonerec
Client“Too pricey, let me think.”
WhatsApp
“Any white ones by Friday?”
All channels in real timelive
PhoneWhatsAppTelegramWebsite chatMarketplaceShowroom
2Analyzes
Dialogic AI
The core technology — unified sales memory
Scores every conversation
Call · Inbound92 / 100
Chat · Marketplace54 / 100
Call · Outbound27 / 100
Chat · WhatsApp78 / 100
Chat · Telegram41 / 100
18,402
dialogs
3,260
profiles
52
standards
3Acts and sells
Saves deals
3Real-time alerts to the manager about reps' critical mistakes
Deal savedclient closed in chat
+$2,100Deal savedprice objection handled
+$4,700Deal savedonline booking confirmed
+$640Deal savedlead returned to the funnel
+$3,500Deal savedrepeat sale from the database
+$2,700And sells to clients itself
By phoneCalls / answers
Makes and takes calls on its own — runs the conversation and drives it to a deal.Picks up and calls on its ownInbound · +1 555 ···Call recordingRec00:3801:42TranscriptClientHow much is a measurement visit?00:31RobotThe visit is free. Thursday at 3 PM is open — shall I book it?00:34ClientYes, please.00:41Booked · Thu 3 PMLead in CRMReply in 0.9 sOpen product page →In chatStarts / sells
Works in any channel — website, marketplaces, Telegram, WhatsApp. Messages first or replies as a sales rep and support agent.Answers from the catalog and builds a bundleI need all the appliances for my kitchenPut together an 8-item set — all in stockA lead with contact details and the order goes to your CRM.Open product page →Live in 14 days
16 days payback710% ROI
0.2Mminutes of calls
already analyzed
already analyzed
0+sales teams
use the system
use the system
Trusted by
Works without you
This isn't another interfaceyou'll have to work in
No need to open the system every day. The AI sends only the signals a sales leader should act on today.
Dialogicbotsales team signals
Yesterday
🔴 Step into the Carter deal now and win back $7,800We may lose a client worth over $16,500 because Kevin D. didn't handle the price objection or agree on a next step.
Call review·Client in CRM16:40
📉 Give rep Rachel some attentionThe same two mistakes five days in a row: her score dropped from 82 to 61 out of 100.
Call chain·Profile18:30
Today
⏸️ Get 6 deals moving againDeals worth $47,000 have had no next step for six days. The clients were ready to move on, but nobody set a date.
List·Funnel9:00
🚨 A rep is trying to take a client away from the companyHe offered to place the order directly, bypassing the company. Potential loss: $5,200.
Recording clip·Profile11:20
Sales team, week 36.pdf2.1 MB PDF📊 Your weekly report is readyEvery conversation on the team: score trends, top objections and losses in dollars.
Open·Dashboard18:00
Focuses on what matters
20%of your actions
80%of results
Set it up once and get
only the 20% of signals that
drive 80% of results.AI handles the noise, the sales head decides
only the 20% of signals that
drive 80% of results.AI handles the noise, the sales head decides
Signals arrive in Telegram, by email or in your CRM. Inside the platform: recordings, scores and an AI copilot on your data.
Who it's for
What you get in your role
One system, seen differently by each role. Here's what changes after rollout.
How the work gets redistributedStop wasting
your time
on monitoring calls and chats.Focus on making decisions
your time
on monitoring calls and chats.Focus on making decisions
Delegate to AIListening to 100% of calls and chatsAnalyzing data and filtering out noiseFinding violations, risks and lost revenueScoring conversations by your methodologyCreating CRM tasks and Telegram alerts
Keep for the head of salesDeal decisionsManaging people and their growthRevenue and hitting the planDeveloping scripts and standards
Scored by your methodology
Every conversation scored by your rules
You set the stages, weights and rules.
The system scores every conversation against them.
78/ 100Good
Needs discovery17 / 20
Objection handling18 / 25
Securing the next step10 / 15
Why it matters
Your results after adopting
AI call analytics
Money
+0%
More deals saved every month
ROI
0%
Average return on investment in Dialogic
0 days
Average payback period
We win back every 6th lost deal— before your competitors take it
Processes
0%Of conversations reviewed
0/7AI monitors every call
0%Of a manager's time saved
Case studies
Results our clients have achieved
Beauty salon chain
Raised repeat-visit conversion by 30%
+22% average ticket through upsell control
A chain of 120 beauty salons
13,000+ calls analyzed per month
ROI
> 400%
Luxury home appliances
Raised lead-to-sale conversion by 16%
Over 10,000 B2C and B2B calls analyzed per month
Higher sales team productivity
+16% sales from calls
ROI
> 235%
Home appliances
Raised revenue from consultation to sale by 23%
+18% average ticket through upsell control
Script followed in 94% of conversations vs 61% before
4,000+ calls analyzed per month
ROI
> 410%
Premium home appliances
Grew repeat sales and customer LTV by 17%
+17% revenue from the customer base with no extra ad spend
5× faster reaction to salesperson inactivity
3,000+ calls analyzed per month
ROI
> 890%
Historic Russian bathhouse
Usachev
Baths
Raised online booking conversion by 26%
+8% sales of spa and bath programs
Found where leads drop off during consultations
2,500+ calls analyzed per month
ROI
> 410%
Modern bathhouse complex
Potapov
Baths
Cut customer loss after consultation by 31%
+22% call-to-booking conversion
−95% quality-control workload
+16% average ticket
ROI
> 320%
100 of your calls, reviewed against your script
Free, with no system setup. In 3 business days you'll see where your team is losing money.
Interface tour
What it looks like in action
Seven screens the head of sales and reps work with every day. Switch between the tabs — these are the same interfaces as in the live system.
ConversationsCalls, chats and offline meetings in one list: transcript, score, tags and semantic search — “who complained about delivery times”.
OptionalDevices
Offline conversations go into speech analytics too
Meetings and showroom conversations land in the same analytics as calls and chats.
Two devices record offline and upload the recordings to the system on their own.
For meeting rooms
Dialogic Note
Records the meeting, tells speakers apart and uploads the transcript to Dialogic.
Wearable
Dialogic Pin
A clip-on that records conversations on the go: on the sales floor, on site, in the field.
Data
security
security
152-FZ
compliant
compliant
Auto-sync
with Dialogic
with Dialogic
AI analytics
and logic
and logic
HD voice
recording
recording
Light and
discreet
discreet
From mistake to task
The task goes to your CRM, not to yet another tracker
The system hears what was agreed, creates a task with an owner and a deadline, and sends it where your team already works.
What the client said“Let's talk today at six — I'll run the numbers with my wife before then.”02:04 · Client
Task created automatically in your CRMCall Jessica T. back — promised call at 6 p.m.today 6 p.m.Megan S.from call 02:04Goes to your system
Team
Every rep works
to the standard of your best
The profile is built from their own conversations —
with quotes and frequency, not a manager's gut feeling.
MSMegan Shaw98 conversations this month71+9 this month
Strengths
Handles the price objection54/98“I can't give a discount, but I can put together a matching set”
Clarifies dimensions and installation dates81/98“What are the built-in dimensions, and when is installation?”
Growth areas
Doesn't lock in the next step39/98“I'll send it on WhatsApp” — with no decision date
Overly casual language17/98“let's take a peek at some cute little ovens”
Sales team · October
Kevin Dunn↑ 486
Megan Shaw↑ 971
Alicia Perez— 058
Arthur Ingram↓ 639
Ingram skipped client qualification on 7 of 12 calls. The system gave the head of sales a task: review it at Friday's team meeting.
Branch and location network
Which branch is slipping and why
Each branch has its own workspace: metrics with trends, risks by severity, conversations, clients and the location's reps — plus AI recommendations for it.
ecom-shop.com
BranchNew York12 reps1,400 conversations30 deals
Branch summary
The branch has a steady flow of inquiries, but some reps are weak at locking in the next step. Strength: first response to inbound interest. Area of concern: moving on to a substantive conversation and handling objections.
Branch growth areas
Needs discovery: Key parameters and the use case aren't always clarified early in the conversation.
Securing the next step: Reps often don't lock in a specific next step and an expected timeline.
Handling “too expensive”: The objection isn't always handled with solid arguments, so some warm leads are lost.
Potential of 2 reps: Some reps have high scores — their practices can be scaled to the whole team.
Key risks
Losing warm leads — High: Some inquiries don't get a quick next step and go to competitors.
Quality dip among some reps — Medium: Shallow questions and weak objection handling are lowering conversion.
Longer response time — Medium: A rising average response time increases the risk of losing interested clients.
Skipped script stages — Low: Not every rep follows the key stages and the checklist.
Branch recommendations
I recommend strengthening needs discovery in the early stages of a conversation, so reps understand the client's goal before moving on to the pitch. It's important to lock in a specific next step and contact date more often, and to cut the response time on inbound inquiries. Pay special attention to handling the “too expensive” objection and following the key script stages. The practices of the top-performing reps can serve as a benchmark for the team and be scaled across the branch.
The client as a company asset
Reps leave — the client profile stays
The profile is built from every conversation: what the person said, how they make decisions, what's stopping them from buying. You can also see what the rep never found out.
John Mitchell
ClientNew York14 conversations3 deals
Client recommendations
The client is interested in buying, asks clarifying questions and pays close attention to details. Prefers to decide after comparing options and getting a well-reasoned consultation. Values confidence, specifics and a sense of control in the conversation. Responds well to calm, expert communication without pressure.
Client summary
The client is interested in buying, asks clarifying questions and pays close attention to details. Prefers to decide after comparing options and getting a well-reasoned consultation. Values confidence, specifics and a sense of control in the conversation. Responds well to calm, expert communication without pressure.
Personality type
Analytical pragmatistThe client is interested in buying, asks clarifying questions and pays close attention to details. Prefers to decide after comparing options and getting a well-reasoned consultation. Values confidence, specifics and a sense of control in the conversation. Responds well to calm, expert communication without pressure.
Lead quality
Low, 21 pointsThe client knows what they want (a sensible apartment layout, good transit access). This is an informed buyer.
Financial literacy: Understands mortgage types, asks about installment plans, notices discounts on the website, tries to understand how pricing works.
Narrowed the choice: Considering only 2 developments (“Cozy Point” and “Hearthside”). A higher chance of conversion than those browsing everything.
Has a down payment: Mentioned 20–25%, which meets the requirements of most programs.
See the system on your own conversations
Leave your phone number — we'll come back with a review of 100 of your calls
and show you the platform on your data.
and show you the platform on your data.
Alerts
Leaders learn about deviations
in the moment, not a week later
Saved this week
+$0
score < 40Failed call with a target leadGoes to the head of sales during the call —
in time to step in.
in time to step in.
after 2 hoursA promise to a client with no CRM taskA reminder to the rep,
a copy to their manager.
a copy to their manager.
potential > 60%A big deal to keep an eye onStraight to the head of sales in Telegram,
with a link to the conversation.
with a link to the conversation.
You set the conditions and recipients: by error type, deal size and lead quality.
Access via MCP
The full picture of your calls —
in your Claude or ChatGPT
All conversation data goes to your AI. Ask anything, build any chart or report — no need to log in to Dialogic.
calls, chats, reviewsMCPone access protocol
Any question“Why are we losing deals on price?” — answered from your conversations, not from gut feeling.
Any chart or reportWeekly summary, objection funnel, rep breakdown — built on request.
All the data, not a retellingCalls, transcripts, scores and rep profiles. Exactly the access you have.
Launch
From access to first tasks — in one week
Step 01TelephonyWe connect your phone system and start pulling recordings. No need to switch providers.
Step 02Channels and CRMMessengers, chats and marketplaces, deals and reps from your CRM, the branch directory.
Step 03CriteriaWe turn your scripts and standards into checklists, weights and gates.
Step 04First scoresEvery conversation in the period gets a score and a review by your rules.
Step 05Insights and signalsTasks for reps, signals to the head of sales and a team summary for leadership.
What we need from youtelephony accessa list of repsscripts and standardsa CRM connection
Integrations
Works on top of your telephony, CRM and messengers
We connect to your telephony, CRM and messengers in a couple of days. Nothing to change — Dialogic works on top of what you already have set up.
Telephony
CRM systems
Channels and chats
Don't see your system? We connect any service via open API.
Security under 152-FZ
It's secure
No risk to your corporate information
152-FZ
On-Premise
The platform can be deployed inside your own IT environment — no data goes to third parties or external clouds.
Transcripts are anonymized before they reach the analysis model: names, phone numbers, addresses and payment details are masked automatically.
Role-based access, separation of permissions and audit of user actions inside the system.
We follow your corporate security standards and internal policies.
FAQ
Frequently asked questions
Recording stores conversations, but a person still has to listen to them — selectively. The system reviews every conversation: scores it against your script, finds lost money, assigns a task to fix it and checks that it's done. Reviewing a single call from this section shows the difference better than any description.
Start with 100 of your calls
We'll show how much money is leaking from your
conversations —
on your own data, for free.