Website chat and sales assistant

A website chat thatcan do it allcloses the ordersellsearns trustactually helps customers

The AI sales assistant knows your catalog, stock and prices: it recommends and explains, builds bundles and quotes, books showroom visits. It answers in seconds, around the clock, and logs everything in your CRM.

Get a demo on my data

A pilot on your knowledge base in 7 days

under the hoodThe AI chat knows your business

Catalog and prices12,480 SKUs

Stock from 1Creal-timeCooktop HI564212 pcsFreezer FN2383 pcsin stockSouth DC · local delivery

Knowledge base84 articlesterms, delivery, service

CRM dataon the customerAKAlex K.8 inquiries · 2 orders

Quality standards84 rulesNo delivery dates beyond stockAlways state the priceHand disputes to a sales rep

Appliance findercatalog 12,480 SKUs · ERP stockreplies 24/7

the outputWhat the AI chat delivers

Warm leadin CRMAlex · +1 555 ··· 41130 sq ft kitchen · budget up to $8,000Showroom visit bookedtomorrow, 11:30

Matched bundle8 items+4with a 6% discount$7,281

Order placedNo. 412888 items$7,281

Quote sentpdfQ-2126 · Jun 10sent to the customerPDF

Payment receivedonline$719prepayment for delivery and installationpaid right in the chat, no call from a rep

2 months payback480%+ ROI

24/7Answers at night and at peak load — responds in seconds

0 lostEvery conversation ends in a brief, a quote or a CRM record

+12% ordersRecommends and explains — customers don't leave to think it over

Facts onlyCatalog, stock and knowledge base — nothing made up

Trusted by

Artifacts, not text

What the chat builds right in the conversation

A typical bot replies with a paragraph. This one builds a working object: a product card, a shortlist, a comparison table, a bundle, a quote. Pick a customer request to see what shows up in the window.

Product / service matchingpicks from the catalogonline

Every answer is built from your catalog, your stock and your knowledge base.

Live demo

Try a live demo of our chat

A case from HighLevel — the chat runs on their catalog, stock and knowledge base. Below is the panel with the artifacts the chat assembles as the conversation goes.

Demo storefront in Russian

high-level.ru

Custom-fit to your brandWe adapt a ready-made solution to your visual style and sales scenarios.
Above is our build for HIGH LEVEL Distribution

Voice mode

Talk to your website
like you'd talk to a person

Add live voice conversation to your website. Your store will talk to customers by voice — it builds trust and helps them decide faster than a text chat.

Every conversation turns straight into a qualified inquiry. And if a customer never leaves a request, their details still land in the client profile.

Answers by voice 24/7History stays as textProfile grows without a form

Ready to listenTap and talk — like with a sales rep on the floor

Under the hood

Behind every answer is your stack, not the model's guesswork

The chat offers what's in the warehouse and promotes what's profitable for the seller. Every conversation flows back into the core and sharpens the next one.

Sources

What the customer gets

Company knowledge base

Catalog, stock and prices from the ERP

Client profile from calls

Sales standards

Item margins

Precise product answers

Product matching

Bundle and quote

Unified core

Knowledge base
+ client profiles

The conversation flows back into the core — the next answer is sharper

The core is shared with speech analyticsSpeech analyticsListens to calls and scores every conversationJohnson · inbound86 / 100Peterson · outbound54 / 100AI: didn't state the price or agree on a next step. and the voice robotVoice robotCalls by voice and gets to a bookingcall · 0:42You're booked for Tuesday at 11:00. I've texted you the address.The call summary and the booking go straight to the CRM. — the chat knows what the customer said on the phone. Speech analytics →

Modes

Four operating modes

answers from the catalog

Warranty on this model?from the knowledge base36 months, service in your city

Can you deliver Saturday?from the knowledge baseYes, the 10:00–14:00 slot is open

How is it different from 2023?from the knowledge base0.6 kW more power, class A++

Consultant

Answers on products, availability, delivery, warranty and service.

everyone

I'll take the cooktop and the freezer

Cooktop HI5642$1,299

Freezer FN238$1,699

$2,998order placed

Seller

Leads to the purchase, handles objections, gets the customer to the cart.

online stores

appliance bundle6 itemsall in stock

furniture set6 itemsall in stock

in stock

Bundle builder

Builds a set for the job from items in stock.

appliances, furniture, construction

leadleadfilter

to a repqualifiedto the databasenot now

Qualifier

Finds out the need and budget, hands a ready brief to a sales rep.

B2B, services

Modes run at the same time: one chat can advise, build a bundle and qualify within a single conversation.

Your brand

The widget looks like part of your website

Color, avatar, corner radius, tone of voice, the set of quick buttons. We adapt a ready-made solution to your visual style — no building the product from scratch.

FMInterior picksconsultant online

Hi! Which room are you shopping for? I'll show you what's in stock.

An armchair for a bright living room

For a Scandinavian interior, these two armchairs work:

Set of 2 armchairsin stock · $1,649

Show in a roomCheaper

Message us…Send

Launch

From request to launch in as little as 7 days

Days 1–2Collecting sources

Day 3Connecting the catalog

Days 4–5Scenarios and artifacts

Day 6Testing on live traffic

Day 7Launch

NextCustomization“Custom” track · after launchWhen standard logic isn't enoughCustom artifacts for your sales processYour own matching logic and margin-based prioritiesTwo-way integrations: the chat writes to your systemsA custom widget design to match your brand guidelines

What we need from you≈ 4 hours of your team's time

Catalog export with prices and stockWhat's already written for your sales repsAccess to your CRM and website codeOne person on the sales side

The product isn't built from scratch for each client. You get the ready-made Dialogic product and pay for adapting it to you.

Questions

What people ask before rollout

No. The chat answers only from your knowledge base and your catalog with stock levels. If data is missing, it doesn't guess: it passes the question to a sales rep and flags the gap in the knowledge base so it gets filled.